Leading a successful chaplaincy department is filled with opportunities and challenges. Many directors have requested tools and training to provide successful leadership to support their staff and provide quality spiritual care to patients, family, and staff.
The Spiritual Care Associations’ Chaplaincy Management Training Program is designed to meet this need for current or aspiring directors of chaplaincy/spiritual care departments of any size. This includes both inpatient and outpatient operations as well as remote clinics.
Successful candidates will receive the Chaplaincy Management Certificate.
About the Program
This is a self-guided program that is ideal for current or aspiring directors of chaplaincy/spiritual care departments of any size.
The program consists of:
- Online Course 1: Building a Chaplaincy Department
The candidate will have 4 weeks of self-guided course work to complete this online course. The Building a Chaplaincy Department course will address the components of developing and managing a high-quality department, based on latest research data and proven best practices. Through a step-by-step process, the course will provide the candidate with resources and samples of the details to be addressed, including planning and implementation. The candidate will receive in the mail a printed Study Guide for this course.
- Online Course 2: Delivery and Continuity of Care for Chaplaincy and Spiritual Care
The candidate will have 4 weeks of self-guided course work to complete the Delivery and Continuity of Care for Chaplaincy and Spiritual Care course. This course will guide the candidate through an overview of health care delivery and continuity of care with information, activities, and resources to increase understanding of the United States health care system. Candidates will be provided with opportunities to articulate their new knowledge and consider practical ways to integrate it into their scope of practice, provision of care, best practices and protocols. The candidate will receive in the mail a printed Study Guide for this course.
- Online Course 3: What We Do Matters: Continuous Quality Improvement within Chaplaincy and Health Care
The candidate will have 4 weeks of self-guided course work to complete this online course. This course is designed to enable learners to be a full participant in CQI processes and to establish and sustain a CQI program for a chaplaincy or spiritual care service using Lean and Six Sigma. Participants will learn the basic language in order to recognize CQI’s underlying assumptions, language, and processes. The module will teach assumptions and language that is pretty much universal to all CQI systems and the language particular to Lean Six Sigma which is the most widely used system. Participants will learn how to set up and run simple Lean or Six Sigma projects and be able to avoid the most common mistakes in this process. Examples from hospital practice will be provided.
- Volunteer Training Resources
Volunteers are an important aspect of any successful chaplaincy department. The candidate will receive a hard copy of the HealthCare Chaplaincy Network’s Volunteer Training Manual, as well as a 60-minute video How to Develop and Maintain an Effective Volunteer Program.
Successful participants will receive the Chaplaincy Management Certificate with the corresponding 95 hours of continuing education.
When I shared the content with our Vice President of Nursing she commented that it sounded like a doctoral program! This program was and continues to be very helpful. I will draw on the bibliography for several years to come. The cohort piece was enlightening and informative in receiving broader perspectives from other practitioners. Thank you all for putting together this great program.
Rev. Bruce Kalish, DMin, BCC
Grand Rapids, MI
Number of Continuing Education Hours: 95
Requirements to Participate
This program is open to any current or aspiring director of a chaplaincy/spiritual care department.
The cost to participate is $430 per person. It includes all the written and electronic materials.
Please note that there are no refunds issued for this program with the exception of serious illness of the participant with a physician letter, or a death in the participant’s immediate family.
Click here to register.