More than Listening: Counseling Skills
Course Author: Denise Hess, BCC
By the end of this course the learner will be able to:
- Describe the difference between chaplaincy/pastoral counseling and secular counseling
- Describe the process of short-term counseling appropriate in the health care setting and methods of application
- Define appropriate supportive responses to traumatic events so that persons can manage the situation and respond appropriately
- Demonstrate understanding of family systems theory
- Demonstrate understanding of grief and bereavement theories and their application, including anticipatory, acute, and traumatic grief.
- Introduction to Counseling Skills
- Providing Person-Centered Care
- Brief Therapy: Solution Focused Counseling
- Responding to Traumatic Events: Psychological First Aid
- Caring for the Family System: Bowen Multigenerational Theory
- Family Systems Theory
- Companioning the Grieving: Theory and Practice of Grief Support
Number of Continuing Education Hours: 25
Credit towards Board Certification Requirements: 1
Aligns with the following Quality Indicators in What is Quality Spiritual Care in Health Care and How Do You Measure It? (HCCN. 2016).
- Structural Indicator 1.A. Chaplains as certified or credentialed spiritual care professional(s) are provided proportionate to the size and complexity of the unit served and officially recognized as integrated/embedded members of the clinical staff.
- Process Indicator 2.C. An assessment of religious, spiritual, and existential concerns using a structured instrument is developed and documented, and the information obtained from the assessment is integrated into the overall care plan.
- Process Indicator 2.E. Families are offered the opportunity to discuss spiritual issues during goals of care conferences.
- Process Indicator 2.G. End of life and Bereavement Care is provided as appropriate to the population served.